Contacts

We are here for you

For questions, payments or a complaint. Office hours: Monday – Friday, 08:00 – 17:00.

Address10B Calea Ieșilor St., 5th floor, Chișinău

INCASO The map loads from Google Maps only after you press the button.

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Phone +373 22 89 66 89 · +373 22 85 37 85 · +373 22 95 93 59

Customer service +373 22 89 66 65 · sales@incaso.md

E-mail info@incaso.md

Office hoursMonday – Friday, 08:00 – 17:00

Bank details

Company name: Î.M. „INCASO” SRL
IDNO (tax code): 1009600029036
VAT code: 0207542
Bank: BC „Victoriabank” SA, filiala nr. 26, mun. Chișinău
Bank code (BIC): VICBMD2X469
IBAN (MDL): MD77 VI00 0002 2240 2629 6MDL

International transfers

IBAN (EUR): MD82 VI00 0000 0022 2402 6296
SWIFT: VICBMD2X
Beneficiary's bank: Victoriabank, Chișinău, Moldova

Messaging apps and social media

File a complaint COMPLAINTS

Your complaint is registered immediately and you get its number. We examine it under NCFM Regulation no. 25/6 on the examination of complaints.

Right awayregistration number

5 working daysacknowledgement of receipt

15 working daysfinal answer

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An individual A company

Full name

IDNP (optional)

Phone

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Case or contract number (optional)

Subject of the complaint

Performance of the credit agreement Closure of the agreement (including enforcement) Interaction with staff Other

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What you are asking for (optional)

Documents (optional, up to 5 files, 10 MB each: PDF, images, Word)

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How you want the answer

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Î.M. „INCASO” SRL processes the data in the complaint in order to examine it, under a legal obligation (NCFM Regulation no. 25/6), and keeps it for 5 years from receipt. You have the right of access, the right to rectification, the right to erasure and the other rights described in the policy.