Contacts

We are here for you

For questions, payments or a complaint. Office hours: Monday – Friday, 08:00 – 17:00.

Address10B Calea Ieșilor St., 5th floor, Chișinău

INCASO The map loads from Google Maps only after you press the button.

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Phone +373 22 89 66 89 · +373 22 85 37 85 · +373 22 95 93 59

Customer service +373 22 89 66 65 · sales@incaso.md

E-mail info@incaso.md

Fax+373 22 85 37 65

Office hoursMonday – Friday, 08:00 – 17:00

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File a complaint COMPLAINTS

Your complaint is registered immediately and you get its number. We examine it under NCFM Regulation no. 25/6 on the examination of complaints.

Right awayregistration number

5 working daysacknowledgement of receipt

15 working daysfinal answer

You are

An individual A company

Full name

IDNP (optional)

Phone

E-mail

Writing as

Case or contract number (optional)

Subject of the complaint

Performance of the credit agreement Closure of the agreement (including enforcement) Interaction with staff Other

Describe the situation

What you are asking for (optional)

Documents (optional, up to 5 files, 10 MB each: PDF, images, Word)

Drag files here or choose from your computer

How you want the answer

By e-mail By post

Î.M. „INCASO” SRL processes the data in the complaint in order to examine it, under a legal obligation (NCFM Regulation no. 25/6), and keeps it for 5 years from receipt. You have the right of access, the right to rectification, the right to erasure and the other rights described in the policy.